Patient Communication for Healthcare Professionals

This is a one day program that was exclusively designed by us to reinforce the core principles of patient communication for physicians and healthcare professionals. It analyzes the best practices to adopt despite hurdles in a world where patients now see healthcare as a service similar to hospitality.Patient Physician Communication Program

The highlights of this program are:

  • Core concepts of patient-centric communication, relationship and practice
  • Grooming and image management
  • Personality types of patients
  • Dealing with angry patients
  • End of life care conversations
  • Inpatient communication
  • Outpatient communication
  • Praxis experiential learning model applied to patient care